RoarCut support

How can we help?

Tell us what went wrong and include the email connected to your account. Never send card details or passwords.

Email supportView my support tickets

Typical response time: 1–2 business days

Billing & subscriptions
Questions about plans, top-ups, invoices, cancellations, or processing-minute balances.
Video processing
Help with source-video validation, processing failures, captions, reframing, or downloads.
Account & product help
Support for sign-in, account access, privacy requests, security concerns, or product feedback.

For faster help, include:

  • Your RoarCut account email
  • The affected video URL or job ID, if applicable
  • What you expected and what happened instead
  • A screenshot without private payment information